Privacy Policy

At Crochet and Craft Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us.

When you visit our website or make a purchase, we may collect certain information such as your name, email address, shipping address, and payment details. This information is necessary to process your orders and provide you with the best possible service.

We assure you that we will not sell, trade, or rent your personal information to third parties without your consent. We may share your data with trusted service providers who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep your information confidential.

Our website may use cookies to enhance your browsing experience. These cookies are small files that are stored on your device and help us analyze web traffic, remember your preferences, and improve our website. You have the option to accept or decline cookies, but please note that declining cookies may limit certain features of our site.

We may also collect non-personal information, such as browser type, operating system, and IP address, to analyze trends, administer the site, track user movements, and gather demographic information. This information is used solely for statistical purposes and does not identify individual users.

At Crochet and Craft Shop, we take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

By using our website, you consent to the collection and use of your information as described in this Privacy Policy. We may update this policy from time to time, so we encourage you to review it periodically. If you have any questions or concerns about our privacy practices, please contact us.

Under GDPR regulations, you have rights regarding your personal data, including the right to request a copy of your data and right to erasure of your data at any time. Please get in contact at e.stewart@felissilvestris.co.uk to make these requests.